General Information
Please phone between 9:00 am and 6:00 pm EST
518.392.3918
- All orders are custom and payment is required at time of order. We accept VISA, AMEX & MASTERCARD
- If you need further help in making the right choice, please phone and ask for Franca or email.
- Custom sizing available, please ask.
- Every computer monitor will show colour differently, if in doubt you can order swatches to be sure. Please phone for details. A $5.00 fee will be charged to cover priority shipping but will go towards your order.
- Turnaround time – Most orders take 1-2 weeks. Larger orders take 4-6 weeks.
- Since linen is a natural fibre dye lots may vary from shipment to shipment so make sure you order enough of multiple items or sets.
- Shipping rate is calculated according to United States Post Office and is added to your total.
- We ship priority mail with delivery confirmation. Insurance is available on request. We are not responsible for lost shipments.
- Please phone for shipment rates outside the United States.
- Linen care instructions included with every order.
- Gift wrap available for $5.00. Not all items can be gift wrapped. Please phone for details.
- No returns on custom embroidered items.
