General Information

Please phone between 9:00 am and 6:00 pm EST

518.392.3918

  • All orders are custom and payment is required at time of order.  We accept VISA, AMEX & MASTERCARD
  • If you need further help in making the right choice, please phone and ask for Franca or email.
  • Custom sizing available, please ask.
  • Every computer monitor will show colour differently, if in doubt you can order swatches to be sure. Please phone for details. A $5.00 fee will be charged to cover priority shipping but will go towards your order.
  • Turnaround time – Most orders take 1-2 weeks. Larger orders take 4-6 weeks.
  • Since linen is a natural fibre dye lots may vary from shipment to shipment so make sure you order enough of multiple items or sets.
  • Shipping rate is calculated according to United States Post Office and is added to your total.
  • We ship priority mail with delivery confirmation. Insurance is available on request. We are not responsible for lost shipments.
  • Please phone for shipment rates outside the United States.
  • Linen care instructions included with every order.
  • Gift wrap available for $5.00. Not all items can be gift wrapped. Please phone for details.
  • No returns on custom embroidered items.